PureView Technology is a revolutionary and industry-first e-ink screen innovation developed by Penstar. It enhances the clarity of e-ink screens by removing the capacitive touch screen and light guide plate found in traditional e-ink displays. This innovation reduces the screen thickness by 31% and significantly increases light transmittance, making the screen appear as white as paper. As a result, it provides a natural reading and writing experience, completely eliminating accidental touches and offering unmatched screen clarity.

The Digital stylus is a key feature of the Penstar eNote, designed to provide an exceptional writing experience:

The Digital Stylus is a wireless and battery-free tool, meaning it’s ready to use right out of the box. It is equipped with a custom low-power ASIC chip that enhances writing precision, ensuring a smooth and reliable performance.

With support for 8192 levels of pressure sensitivity, this pen delivers a seamless and highly detailed writing experience, making it comparable to professional drawing tools. The pen also includes a multifunctional button, allowing for easy switching between different features and enhancing the overall usability.

This innovative pen ensures that your writing and note-taking experience is both effective and enjoyable, reflecting Penstar’s commitment to quality and user
satisfaction.

Yes, the Penstar eNote allows you to split the screen, enabling you to take handwritten notes while reading ebooks simultaneously. This feature is perfect for capturing key points or analyzing information alongside your reading material.

To install third-party Android apps, download the .apk installation package files from an Android app marketplace, transfer them to the device’s internal storage. Then, click “Install” to begin the installation. For frequently used Android APK installation packages (such as Kindle, Microsoft Office, and OneDrive), please click here to download them. For further assistance, contact Penstar Support at support@penstar.ai.

The Penstar eNote is equipped with a super large 6500mAh battery, offering exceptional battery life. On a single charge, it can support up to two weeks of regular use, allowing you to work seamlessly without worrying about running out of power. Additionally, the device boasts an ultra-long standby time of up to 120 days, depending on usage Note: Standby time is based on theoretical power consumption.

While the Penstar eNote 2 does not support color displays, it features a black-and-white e-ink screen with 300 PPI. This allows for detailed and clear presentation of images, providing a focused, paper-like reading and writing
experience.
The Penstar eNote pro support color displays, it features a black-and-white e-ink screen with 300 PPI and kaleido 3 e-ink display with 150 PPI. This allows for vivid color performance, while providing a focused, paper-like reading experience.

The Penstar eNote 2 does not have a front light due to the PureView Technology, which focuses on providing a natural, paper-like reading and writing experience.
Therefore, it requires adequate external lighting for use in low-light
conditions.
The Penstar eNote Pro has a front light which can be adjusted the brightness, warm and cool light. Therefore, it can be used in the low-light conditions.

The Penstar eNote comes with 128GB of internal storage, providing ample space for thousands of documents and notes.

Answer textThe Penstar eNote does not support SD card expansion. However, with a built-in 128GB memory, it offers ample storage for most users’ needs. For those who prefer
using separate storage devices, the Penstar eNote supports USB-C flash drives and card readers, making it easy to manage and transfer your projects. Additionally, Wi-Fi transfer is available for seamless connectivity and file sharing.

To clear ghosting or afterimages on your Penstar eNote, simply select the refresh option from the settings bar located at the bottom of the screen in reading mode. We offer several refresh modes: normal, clear, fast, rapid, and ultra, with the
default setting refreshing every 50 pages.

Although some ghosting may still occur on e-ink screens, the Penstar eNote is equipped with Regal automatic afterimage elimination technology. This advanced
technology significantly reduces afterimages, enhancing your reading experience with unmatched comfort and clarity. Combined with a glare-free E-ink screen, Regal technology ensures a clear and relaxing reading environment, making your reading experience as close to paper as possible.

Additionally, you can perform a one-touch refresh by pressing and holding the Round button on the left side’s physical buttons.

The Quick button list offers up to 40 different button options for customization. Please note that the round Back button in the center cannot be changed.

To customize the screensaver, wallpaper, or power-off image on the Penstar eNote, go to the settings menu and select “Wallpaper and Display”. Then, choose “Screensaver” to upload your own images or select from the pre-installed options. You can also change the wallpaper, which appears at the top of your homepage, allowing you to personalize your device with images that suit your style and
preferences. Additionally, you can set your notes as your screensaver or power-off image.

The Penstar eNote is a versatile device suitable for various user needs:

Students:
Ideal for note-taking, studying, reading, exam preparation, and professional paper writing.

Professionals:
Great for recording meeting minutes, handling contracts, and managing emails.

Avid Readers: Perfect for reading novels, comics, and more.

Individuals with Dry Eyes: The black-and-white e-ink display offers a comfortable, eye-friendly reading experience.

This range of features ensures that the Penstar eNote can meet diverse needs, providing convenience and comfort for different types of users.

Penstar eNote supports over 35 file formats, including common documents like PDF, EPUB, MOBI, AZW, AZW3, TXT, DOC, DOCX, RTF, PPT, PPTX, XLS, XLSX, HTXT, HTM, HTML; image formats such as JPG, PNG, BMP, GIF, PIC, JPEG, ZIP comics; and audio files like AMR and MP3.

Yes, the Penstar eNote is left-handed friendly. It features a gravity-sensing mechanism that automatically adjusts screen orientation for comfortable use by both left- and right-handed users.

Yes, we offer cloud integration services that allow you to seamlessly access and manage your notes and documents across devices. Our integration supports major cloud services such as Google Drive, Dropbox, and OneDrive.

Yes, you can sync all your notes and files across devices by downloading the Penstar App for iOS, Android, iPadOS, Windows, or macOS (M1/M2 chip or later). This
ensures that you can access your content from your phone, tablet, or laptop anytime, anywhere. For more details, please visit https://penstarcloud.com/download.

We currently ship within the contiguous United States, Canada, the United Kingdom, France, Germany, and Australia. If you are in a region not listed, please contact our support team at support@penstar.ai. We are continuously working to make
Penstar eNote available in more regions in the future.

Taxes are calculated based on your shipping address and will be shown at checkout. These charges may vary depending on the state or province you are ordering from.

Unfortunately, only one discount code can be applied per order. Please choose the code that offers the best deal for you.

If you are unable to locate your order, please contact our customer support team at support@penstar.ai with your order number, and we will assist you.

Orders are shipped from our designated warehouses based on the recipient’s location. We have fulfillment centers in both the United States and the United Kingdom.

Yes, once your order is shipped, you will receive a confirmation email with a tracking ID to monitor your delivery.

Delivery times vary depending on your location and the shipping method chosen at checkout. Typically, orders are delivered within 2-5 business days.

We currently ship to the contiguous United States (excluding Alaska and Hawaii), Canada, the United Kingdom, France, Germany, and Australia. Unfortunately, we cannot ship to military bases or U.S. territories.

If you need to update your shipping address after placing an order, please contact our customer service team within 24 hours via the “Contact Us” page or our chatbot
as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped.

To cancel an order, please contact our customer service team within 24 hours of placing the order. If the order has already been shipped, we will assist you with the return process.

To return a product, contact our customer service team within 30 days of receiving your order. The product must be in its original condition and packaging. Our
team will guide you through the return process.

The Penstar eNote comes with a 1-year warranty that covers any manufacturing defects. The warranty does not cover accidental damage or normal wear and tear.

We do not charge restocking fees for returns, as long as the product is returned in its original condition and packaging within the 30-day return period. Please note that return shipping costs are the responsibility of the customer, except in cases where the return is due to a quality issue.

The eNote 2 box includes: a Penstar eNote 2 paper tablet, two digital stylus B5 with 14 spare nibs (10 in the kit plus 4 inside the pen’s body), a magnetic cover in classic iceberg gray, and a USB A to Type C cable for charging and file transfer, and a quick guide.

The eNote Pro box includes: a Penstar eNote Pro color paper tablet, one digital stylus B6, a pen nibs kit (10 in the kit), a magnetic cover in classic iceberg gray, and a USB A to Type C cable for charging and file transfer, and a quick guide.

Yes, every Penstar eNote comes with a standard passive digital stylus, designed for precise writing and note-taking.